Aging key systems, dying handsets, surprise carrier bills, and a closet full of wiring nobody understands — we replace all of it. Your new system is hosted in the cloud, so there's no phone server to buy, power, or maintain on site, and it runs over the internet connection you already have.
We design the call flow around how your organization actually works, stage every phone in our lab so it arrives working, and cut you over with zero downtime — your old system stays live until the new one is proven. Then one flat monthly price covers the phones, the service, the lines, and the support. One invoice. No per-call charges. If it breaks, we fix it.
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Touch-screen executive phones with programmable keys, Wi-Fi 6 cordless handsets for staff on the move, a mobile app that puts your extension on your cell, and adapters for fax machines and analog devices.
Professional multi-level menus with separate day, after-hours, and holiday greetings. Department ring groups, hunt cascades, and time-of-day schedules — including seasonal hours and special-date overrides.
Wi-Fi handsets double as two-way radios: department channels, an all-campus emergency channel, and priority barge-in — replacing standalone radio fleets at no extra hardware cost.
Dialable paging zones per department or building, overhead PA integration, and a lockdown code that broadcasts to every phone at once. The emergency paging layer keeps working even if your internet goes down.
Voicemail delivered to your inbox, shared department mailboxes, conference bridging, call parking, and per-department caller ID so staff always know which line is ringing.
We port your existing numbers with a monitored, zero-downtime cutover — plus E911 registration and testing, caller-ID name registration, and reliable fax support over IP.
TLS signaling and encrypted audio on every endpoint, intrusion detection, and a system that never requires opening ports on your firewall.
Nightly configuration backups, off-site copies, and daily full-system snapshots — with a documented, tested restore procedure.
Cordless fleets get real wireless engineering: coverage surveys, fast-roaming configuration, and network QoS so calls stay clear as staff move between buildings.
Available integrations bring overhead PA speakers, fire-alarm evacuation announcements, and door or gate entry stations into the same phone system.
Everything: the phones themselves, cloud hosting, your phone lines with unlimited US/Canada calling, monitoring, security patching, backups, configuration changes, and support with defined response times. There is no separate carrier bill and no per-call charge.
Yes. We handle the entire porting process with your current carrier, keep your old system live until the moment of cutover, and monitor the transition — a recent multi-building deployment moved all numbers with zero minutes of downtime.
Usually not. The system runs over your existing network and internet connection. Our free assessment verifies your cabling, Wi-Fi coverage, and bandwidth first — and if anything needs attention, our network consulting team handles it as part of the same project.
Inbound calls can fail over to voicemail-to-email or forward to cell phones automatically. On-site, the emergency paging and push-to-talk layers run locally on your network, so safety communication keeps working even during an outage.
Minimal. Phones are configured and tested in our lab before they ever reach your site — they arrive labeled per desk and register the moment they're plugged in. Staff training and quick-reference cards at every phone are part of the rollout.
Get a free on-site assessment — we'll survey your current system and network, and give you a fixed, all-inclusive proposal.
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